![]() The little guy built that town and the Mob during the early days was smart enough to realize that Joe Average was the foundation to long-running success. I still prefer Vegas and especially love Downtown. Serving the paying crowd should be the top priority. For those who work in the arena/aud/venue business, that's a no-no. The Club card folks double as staff at a concert (too cheap to hire pros who handle audiences) and then stand there watching the show. Downside is that their ticketing office is at their sister venue in Miami so if you have an issue on event day, good luck sucker! The security checking bags does a cursory review. Their talent offerings aren't bad and the tickets somewhat reasonable. If anyone stands up, no one can see a damn thing unless you are in the front row. ![]() The 954 music lounge for shows is poorly laid out for accessible seating and those who pay premium prices. Slots are so-so and as far as payouts, they are average at best. Haven't tried the new Buffet room yet the food service to date needs to be better prepped and system to coordinate all such services needs a lot of work. The casino has a fresh look - because it's relatively new - but the staff needs to be much-better trained in all aspects of customer service which tends to bleed over into other areas of operations.
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